Munich · Europe
Rockbride Studio
Common Questions
To reserve your date, a signed contract and a 20% deposit are required.
No, the deposit is non-refundable in case of cancellation.
The final payment must be made no later than 7 days before the event.
The remaining balance must be paid on the day of the event before coverage begins.
Yes, subject to availability. If the new date is unavailable, it will be treated as a cancellation.
In case of illness, accident, or circumstances beyond control, you will be notified as soon as possible. A partial or full refund may be issued depending on the situation.
The editing style is part of the videographer's creative vision.
The session can be rescheduled by mutual agreement.
The client is responsible for obtaining any required permits.
The session time will be reduced accordingly.
Final delivery is approximately 4 to 8 weeks after the event.
No, only a professionally edited selection will be delivered.
Yes, within 14 days after delivery. Additional edits may involve an extra fee.
No. Differences in style or personal preferences do not qualify for a refund.
Yes, for personal use.
No, this is not allowed without prior authorization.
Yes, selected images may be used for portfolio and promotional purposes, respecting your privacy.
Yes, you can request this in writing.
